New NHS service improves treatment for muscles, bones and joints in Wolverhampton

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People in Wolverhampton with back or neck pains, painful joints or other similar problems will soon be treated in a newly commissioned NHS service. NHS Wolverhampton Clinical Commissioning Group (CCG), which is responsible for buying Musculoskeletal (MSK) services on behalf of the population of Wolverhampton, has awarded a five year contract to Connect Physical Health Centres Ltd.

Connect has grown from a single private clinic established in 1989 to being the largest provider of community musculoskeletal (MSK) physiotherapy services in the UK, with over 150 clinical experts in MSK and occupational physiotherapy.

MSK services primarily diagnose, treat and care for conditions or injuries that affect muscles, tendons, ligaments, bones, joints and associated tissues. Examples include arthritis, back pain, and osteoporosis. Such services can include treatment by a physiotherapist, rheumatologist or orthopaedic surgeon.

The new service, available from April 2017, will provide assessment and treatment for adults over the age of 18 who are registered with a GP in Wolverhampton.The service will provide assessment and treatment in the community for orthopaedic and rheumatological conditions and will include pain management, physiotherapy and orthotics (ready-made).

Helen Hibbs, Accountable Officer at NHS Wolverhampton CCG, said:

“Patients are at the heart of everything we do and we are delighted that they will soon be benefiting from this new musculoskeletal service from Connect. We are looking forward to a more streamlined, efficient, high quality service for patients, in a community setting, providing value for money for the taxpayer.

“Following a review in 2014/15 of the MSK services, we agreed to procure a community Integrated MSK Service. A stakeholder consultation was held where we listened carefully to the views of patients and the public. This valuable feedback was used to design the service, thus ensuring that the views of patients and the public were an integral part of the service development. Following a robust procurement process we awarded the contract to Connect Physical Health Centres Ltd.

“An integral part of the new service is to provide a multi-disciplinary team approach for the non-surgical care of people with a musculoskeletal condition, which must ensure that high quality, safe and sustainable services are delivered for patients.”

Jon Lowe, Managing Director at Connect, said:

“Connect are delighted to have been chosen to deliver the new community musculoskeletal service in Wolverhampton.

“We are looking forward to working with the CCG and the staff to build on what is already in place, and bring our experience of delivering MSK services across the country to help ensure the best service possible for the people of Wolverhampton.”